Most of the baseboards of the wooden cabinets are made of solid wood. Only the partitions are composite sheets. Is this considered solid wood furniture? On February 21, the Qingshan Lake District Industrial and Commercial Bureau successfully settled a dispute and solved the problem that the partitions of solid wood furniture that are confusing to consumers are not solid wood.
In January 2012, Ms. Zhang bought a Weifeng bookcase worth 5,000 yuan from Xiangjiang Furniture City. When she arrived home, she found that the partition in the bookcase was made of composite sheet. Ms. Zhang believed that this was related to the promotion of solid wood by the merchant. The bookcases are inconsistent, so look for dealers to negotiate. As for Ms. Zhang’s question, the merchant believes that the panel, side panel, top panel and bottom panel of the bookcase are made of solid wood. Only the partition is made of composite sheet, which can be called solid wood furniture.
The merchant did not admit that there was a mistake. Ms. Zhang came to the Industrial and Commercial Bureau of Qingshan Lake District of Nanchang City to complain and demanded a return.
After receiving the complaint, the law enforcement officers of the Qingshan Lake District Industry and Commerce Bureau found Weifeng furniture dealers to understand the situation. For the focus of disputes between the two parties, law enforcement officers follow the new version of the "General Technical Conditions for Wood Furniture": according to the main materials to distinguish the furniture category, the material that constitutes the main components of the furniture is called the substrate of the furniture; the main components of the cabinet furniture include the panel, Top plate, side plate, partition plate, bottom plate, tripod, etc. Therefore, bookcases sold by merchants cannot be classified as solid wood furniture, and merchants mislead consumers when promoting products. After repeated mediation by industry and commerce law enforcement personnel, the merchant promised to replace the consumer.
It is reported that in the consumption of furniture, consumer disputes caused by the actual material, origin and other label information are inconsistent with the actual situation. The reporter visited and found that the current furniture labels on the market are varied, and there are discrepancies between the stores and the brands, and the labels are not clear. Because consumers generally have low awareness of wood materials, they don't know much about the relevant regulations, which is easy to misunderstand, and also provides conditions for some businesses to take advantage of the loopholes.
Since consumers do not have professional knowledge, it is difficult to judge the category of solid wood furniture. The industrial and commercial department reminds consumers that when buying wood furniture, they must understand the material of the product and sign a formal sales contract, so that the seller can write their own purchase. Which kind of furniture, such as "all solid wood furniture" or "solid wood veneer furniture", etc., do not write "all solid wood furniture" as "pure solid wood furniture", "comprehensive wood furniture" written as "board wood combined furniture", etc. In order to prevent the big price, but to buy "cheap" goods.
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