Core Tip: Mr. Ren introduced that Guoan Jiamei sheet furniture, which exudes pungent odor, was purchased at the Dahongmen Store of Jimei Home World at the end of last year. “I was sent home in March this year. At that time, the home was just finished. When I bought this piece of furniture, the manufacturer promised to have no taste for about 2 weeks. But after more than 2 months, there is still a pungent inside. taste."
Recently, Mr. Ren of Beijing complained that he had purchased a set of Guoan Jiamei sheet furniture purchased at Beijing Jimei Furniture Dahongmen Store, and still had a pungent smell after being placed for 2 months. And even more unacceptable to him
Consumers: Furniture continues to emit pungent odor and hopes manufacturers can make a reasonable explanation
Mr. Ren said that Guoan Jiamei sheet furniture, which exudes pungent odor, was purchased at the Dahongmen store of Jimei Home World at the end of last year. “I was sent home in March this year. At that time, the home was just finished. When I bought this piece of furniture, the manufacturer promised to have no taste for about 2 weeks. But after more than 2 months, there is still a pungent inside. taste."
Mr. Ren said that he did an indoor air test before his stay and the test results were exceeded. He believes that although this result cannot directly identify the problem of furniture, it must be related. He said that although the manufacturer invited the air management company to carry out the treatment, there was still one result after the treatment, and the smell was not alleviated.
"At the time, the testers also said that the smell was very pungent, not ordinary woody taste. He suspected that it might be the appearance of a veneer or a glue." Mr. Ren said, "All sealed drawers open after a pungent smell." It is particularly obvious. I also have other brands of panel furniture in my house, which does not have this taste. It is not woody smell."
Although the manufacturer insists that the taste of the home is normal, Mr. Ren does not recognize it. "Everyone knows what kind of wood is. Other brands of panel furniture can also be compared horizontally. The manufacturer said that this taste is normal woody taste, I can't accept it." He said, "If it is an adult, you can bear it." But our family has an 11-month-old child, and it is a lifelong matter for children. Why don't other brands have such a big smell, but Guoan Jiamei is pungent?†Mr. Ren hopes that the manufacturer will give a reasonable explanation.
"If you are not in a hurry, I want to clean up all the interesting homes and buy them again," said Mr. Ren. In addition, he also believes that the attitude of the manufacturers is also chilling. He believes that the previous detection of air is due to the cost of furniture odor, but manufacturers do not have any human care. "Just replying to a normal sentence, I can't accept it. Since I have admitted that the family has a taste, but also sent people to govern, then we should solve the follow-up problems." Mr. Ren said.
Guoan Jiamei: The smell of logs is "smelling taste but not harmful to the human body"
In response to the questions reflected by Mr. Ren, the reporter called Beijing Guoan Jiamei Furniture Co., Ltd. The relevant person in charge of the company said: "I understand this situation and I am doing it with one hand." The person in charge believes that Mr. Ren's home quality compliance with national standards is up to standard.
"Exceeding the standard is not related to my furniture. You can test the board and you can take any piece of board to test it. There are relevant national standards." The person in charge said, "The item that he (Mr. Ren) exceeded the standard is organic volatiles, There are a lot of things in it. You can't find it anywhere, but the results of formaldehyde and benzene are all qualified."
Regarding the problem that Mr. Ren said that the odor was pungent, the person in charge said that the smell could not explain the problem. "The smell of people and people is different. You may smell it. I smell it. The panel furniture itself has the smell of logs. Let's talk with the facts, the test results are up to standard, and it proves to be harmless." Say.
"You have to say something, then I can't handle this thing." The person in charge explained: "It's not harmful if it's smelly, it's harmless without smell. Some things you smell no smell, but no to the human body. Harmful. This smells you, but it is harmless to the human body. It is the smell of the logs themselves."
The reporter noticed that in the telephone ring tones of Guoan Jiamei, it deliberately declared the use of "international top plate." However, the person in charge said that the furniture that Mr. Ren bought was “is a big Asian board, domestic, not importedâ€.
Consumers and manufacturers each hold a word, in this regard, Beijing Jimei Home World staff reporter said that consumers encounter this situation, they can contact Jimei's after-sales service personnel, they will help to deal with.
Related links: Jimei Home is suspected of selling defective products
On May 30th, "Jinghua Times" reported that Mr. Wang, a citizen of Beijing, purchased two sets of doors and windows of Xingfa Door and Window Brand in Jimei Home World of Fengtai District, and found that the quality of the matching Silk Gia brand locks and wooden doors are very different. Wang Mr. questioned the sale of defective products by Jimei Home. The person in charge of Jimei Home said that it will cooperate with the investigation of the quality of goods as soon as possible.
A locksmith who did not want to be named said that the silky Gia brand lock on Mr. Wang's wooden door is quite different from the quality of the original. "It is not really authentic." In this regard, Ms. Gao, the person in charge of the Xingfa Door and Window Agent, said that the goods sold are all genuine, the quality has passed the inspection, and the physical objects sold are exactly the same as the samples ordered by the customers. And said that it will further communicate with customers on the quality of door locks.
The person in charge of Jimei Home said that it will cooperate with the relevant departments to test the products sold. If there is any problem with the quality, the customer will be compensated twice in accordance with the relevant regulations, and the brand owners who have quality problems will be withdrawn according to the contract. At present, the three parties are still in further communication.
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